Frequently Asked Questions

Products: How do I add a new Product to the External Product list
Last Updated 6 years ago

To add a product to the External Product List, go to Account Settings --> Integrations --> External Product List. Select “Add New Product”

The “Add New API Product” window will appear.

Enter the “External Product Name” – this will come from your external system

Enter the “External Product ID” – this will also come from your external system

Enter the “Saleable UOM” – selected from dropdown

Enter the “Density” for the new product. This is required

Lastly search for the matching Agsync product in the “Search for” field and then click “Save”



Once this is completed, remember to go Account Settings --> Order Setup --> Product List and select the matching product from that list, check it, and “Save Selected”.

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